About Us
For over 10 years, NorCal Pool Service has been providing high quality routine pool service, maintenance and repair to homeowners throughout the East Bay Tri Valley.
By working with us, our clients achieve a piece of mind that few companies can replicate, water chemistry that will be comforting to swim in while protecting the swimming pool surface and equipment, and lower energy bills with proper programming that allows our clients so save on their investment.
We strive to be the best in our area everyday. While seeking continued education with new products in our industry, we put our knowledge to the test when it comes to anything our clients bring to us. We have a pool maintenance package that suites each type of client.
From starter packages that just keep the chemistry balanced and baskets emptied each week, to Full Service pool maintenance that allows you to kick your feet up and let us do all the work, we have a package right for you!
Our Pool Cleaning Certifications
Customer Testimonials & Reviews
What’s New?
2022
This is a Pentair Pool Equipment Upgrade for a client that just recently purchased the property and had original and inefficient equipment. This install includes the new state-of-the-art Pentair Intellicenter, Intelliflo VSF Filter Pump, Clean & Clear 520 Filter, 3/4hp Booster Pump, and Polaris Quattro Pressure Side Pool Cleaner. This project brought this pool’s energy usage from approximately $1800/yr to $200/yr. Nearly a 90% savings.
Pool Services
Weekly Pool Maintenance
For the best pool cleaning and pool services in Pleasanton, there’s nobody better to call than NorCal Pool Service. Our pool technicians have years of experience working with all types of pools in the Bay area, and we know exactly it takes to keep your pool at it’s best.
Weekly maintenance of your pool can massively reduce the risk of breakdowns and high service repair costs. Clients that choose weekly service save money in the long term as they are able to enjoy a well balanced pool and can go many years without a renovation.
All swimming pools are different and so are their maintenance needs, at NorCal Pool Service, we keep your pool clean, at the perfect chemical balance, and help prevent every unfortunate scenario that may arise.
Pool Tile Cleaning & Repair
Over time you may have had a few tiles, or sections of tile chip, crack, or fall off. Our pool repair professionals are equipped with the best equipment possible to clean your tile making it look as good as new!
We can also reattach tiles and apply render patches underwater. If you have salvaged tiles, the patch will match aside from a slight grout color discrepancy.
If you do not have salvaged tiles, we can source similar tiles, and aim for as close of a match as possible. Render patches are always a shade off even if we use exactly the same material.
If you have pool tiles in need of repair or cleaning, give NorCal Pool Service a call today!
New Pool Startups
Just had your pool built or resurfaced and are ready to fill it with water? We can provide you with a complete New Pool Start-Up in order to get your new pool surface everything it needs to keep the correct color and texture the way they should be.
Plaster is extremely sensitive in its early stages and needs proper chemistry balancing and conditioning immediately. We are certified by the National Plaster Counsel and also in New Pool Start-Ups by the National Swimming Pool Foundation.
You can feel confident knowing your new pool surface is in good hands when you call us!
New Equipment Installation
Is your pool equipment ancient, expensive to operate, and terribly loud? These are common complaints we hear in the field from our clients about old pool equipment.
If you’re looking for the latest and greatest that technology has to offer, such as controlling your pool and spa remotely from your smartphone or at home with your Amazon Alexa, you’ve come to the right place!
Call one of our expert pool equipment installers today for great service at an even better price!
Weekly Pool Maintenance Plans
Chemical Only Service
- This pool service is for the client that prefers to clean and brush the pool on their own, however, does not want to keep up with the weekly demands of water chemistry. This task can be difficult, frustrating, and expensive when your water chemistry is out of balance.
- Weekly chemical testing of Chlorine, pH, Total Alkalinity, and if needed, will also include Cyanuric Acid, Calcium Hardness, Phosphates, Total Dissolved Solids and Salt. Also, emptying of skimmer baskets, pool sweep bags or canisters, and the filter pump basket.
Chemical & Brush Service
- This service is for the client that enjoys the therapeutic time to remove leaves and debris from their pool with their net however does not enjoy the brushing of the pool or the demands of water chemistry.
- This service includes the previously mentioned chemistry testing and emptying of skimmer baskets, pool sweep bag, and filter pump basket as well as brushing the walls, steps, and plateau areas of the pool.
Full Service
- This service is for the client that does not have the time nor the energy to worry or be concerned about their pool on a weekly basis and only wants to enjoy their pool when their time allows.
- This service includes the previously mentioned chemistry testing, emptying of skimmer baskets, pool sweep bag, and filter pump basket, brushing of walls, steps, and plateau areas, as well as cleaning the pool free from debris. This includes leaves, dirt, sand, and small twigs or sticks.
**The following prices are based on a 20k gallon pool or smaller, these prices are subject to change based on several factors including but not limited to the volume of the pool, vegetation in the yard or surrounding the swimming pool, swimming pool leaks, and/or inadequate run times.
What You Can Expect From Us
Trusted & Experienced
With hundreds of clients and dozens of years of combined experience, you can trust NorCal Pool Service with your pool service and pool maintenance needs!
Certified & Fully Insured
Our technicians carry multiple certifications in the pool service and maintenance industry, making us second to none. We’re also fully insured and licensed in CA to perform all your pool needs.
Friendly Service
Our technicians promise to do everything we can to provide you with the best pool service and maintenance experience.
Satisfaction Guaranteed
If you aren’t happy with the services you’ve been provided, please let us know. We promise to do whatever we can to make it right and ensure you’re fully satisfied with the work we provide.
Contact Us Today!
Our Location
P.O. Box 397
Pleasanton, CA 94566
Hours
Monday – Friday: 8am – 4pm
Phone
Get In Touch
FAQs
POOL SERVICE, MAINTENANCE AND REPAIR
How often should I have my pool serviced?
Typically, once a week during the swimming season and once a month during the off-season.
What are some common pool maintenance tasks?
Skimming debris, brushing walls, checking and adjusting chemistry levels, cleaning filters, vacuuming.
How do I know if my pool needs to be repaired?
Signs include leaks, cracked tiles, uneven surfaces, and faulty equipment.
What are the most common pool repair issues?
Leaks, broken or clogged plumbing, faulty pumps or heaters, worn out filters.
What should I do if I notice a leak in my pool?
Contact a pool repair professional for an assessment and repair.
How do I balance the pH levels in my pool?
Use pH up or pH down chemicals to adjust levels, depending on if they are too high or too low.
How do I vacuum my pool?
Attach a vacuum head to a pool pole and connect it to the vacuum hose, put hose in suction port of skimmer, then manually move the vacuum around the pool.
What is the lifespan of a pool pump?
It depends on usage and maintenance, but a typical lifespan is 8-12 years.
How do I maintain the water chemistry in my pool?
Test and adjust the pH, total alkalinity, and chlorine levels regularly.
How often should I clean my pool filters?
It depends on usage, but a general guideline is to clean them every three to six months.
Can I perform pool maintenance and repairs myself?
Some tasks can be done yourself with proper knowledge and tools, but others should be left to
professionals.
How much does pool service, maintenance, and repair cost?
It varies, depending on the type and extent of the service, maintenance, or repair needed.
How do I know if my pool is properly balanced?
Check the pH levels (7.2-7.8), total alkalinity (80-120 ppm), and chlorine levels (1-3 ppm).
How do I prevent algae growth in my pool?
Maintain proper water chemistry, regularly chlorinate the water, and use algaecide as needed.
What is the difference between chlorine and saltwater pools?
Chlorine pools use chlorine as the main sanitizer, while saltwater pools use a salt chlorinator to produce chlorine.
FAQs
COMMON POOL PROBLEMS AND THEIR SOLUTIONS
My pool water is cloudy. What should I do?
Check the chlorine and pH levels and adjust as necessary. Vacuum the pool. If the problem persists, consider adding a clarifier or calling a pool professional.
My pool water has a green tint. What is the cause?
Possibly algae growth in the water, metals or high TDS (Total Dissolved Solids). You may wish to consult a professional.
My pool pump is making strange noises. What could be the problem?
The pump could be clogged, the impeller could be worn, or the bearings could be damaged. Contact a pool professional for repair.
My pool is losing water. What should I do?
Check for visible leaks and cracks in the pool and equipment. Consider conducting a leak detection test. Contact a pool professional for repair if necessary.
My pool heater is not working. What should I do?
Contact a pool professional for repair.
My pool cover is torn. What should I do?
Contact a pool professional for installation.
My pool tiles are slipping. What could be the cause?
The grout could be worn, the tiles could be loose, or the surface could be uneven. Contact a pool professional for repair.
My pool skimmer is not working properly. What should I do?
Check for clogs in the skimmer basket and plumbing. If the problem persists, contact a pool professional for repair.
My pool is not circulating properly. What could be the cause?
The pump could be clogged, the valves could be blocked, or the plumbing could be damaged. Contact a pool professional for assessment and repair.