About Us
For over 10 years, NorCal Pool Service has been providing high quality routine pool service, maintenance and repair to homeowners throughout the East Bay Tri Valley.
By working with us, our clients achieve a piece of mind that few companies can replicate, water chemistry that will be comforting to swim in while protecting the swimming pool surface and equipment, and lower energy bills with proper programming that allows our clients so save on their investment.
We strive to be the best in our area everyday. While seeking continued education with new products in our industry, we put our knowledge to the test when it comes to anything our clients bring to us. We have a pool maintenance package that suites each type of client.
From starter packages that just keep the chemistry balanced and baskets emptied each week, to Full Service pool maintenance that allows you to kick your feet up and let us do all the work, we have a package right for you!
Featured Products
IntelliCenter® And IntelliCenter Lite Pool Control Systems
IntelliCenter Pool Control System is the most versatile Pentair automation system, delivering better than ever technology you can trust.
IntelliChem® Water Chemistry Controller
The IntelliChem Chemical Controller automatically monitors pool pH and delivers the desired level of chemicals to keep pools cleaner, clearer, and ready to enjoy anytime.
IntelliCenter® Pool Control Upgrade Kit
One simple upgrade can turn older EasyTouch and IntelliTouch® Pool Control Systems into the IntelliCenter® System, the most advanced Pentair offers.
Our Pool Industry Certifications
Customer Testimonials & Reviews
Nick Maugeri2024-02-01Professional, friendly, and timely service every time!
Sunny Patel2023-08-22NorCal Pool Service team did my pool's maintenance for almost a year. They are extremely professional and thoroughly knowledgeable. Ryan helped me understand the entire process, timings, dos and don'ts, etc and it was very helpful for me as a new pool owner. I highly recommend them for anyone looking for pool service professionals.
Joe2023-05-09Water has never been better thx to their techs! Ryan, the owner, is very involved in the business and is definitely customer oriented. Over the years I’ve used his service, he has helped solve a number of equipment issues I’ve encountered. He is knowledgeable and always willing to help when needed. Ryan replaced my pump and controller several years ago with a variable speed pump. Very professional installation, works well ever since and he continues to stand behind his his work. Highly recommend NorCal.
Elijhon Paul Gutilban2023-02-07NorCal Pool Service is a top-notch pool service provider in the Northern California area. Their team of experts offer a wide range of pool services including maintenance, cleaning, and repair. As a pool owner, I have been extremely satisfied with the level of professionalism and attention to detail that NorCal Pool Service brings to each project. Their maintenance services ensure that my pool is always in pristine condition and ready for use. The regular cleaning and upkeep provided by their team ensures that my pool is always sparkling clean. In addition, their repair services have been invaluable in addressing any issues that have arisen with my pool equipment. I highly recommend NorCal Pool Service for anyone in need of top-quality pool services. Their commitment to customer satisfaction, combined with their exceptional workmanship, makes them the go-to choice for pool service in Northern California. If you're in need of reliable, efficient and affordable pool service, look no further than NorCal Pool Service.
The Fannings2022-01-25Ryan and Gene serviced my pool and got my system fully automated and running much more efficiently. They were on time, offered suggestions that helped improve the maintenance of my pool, and improved things tremendously. I'm super happy with them.
Laurie Wolf2021-02-24I just wanted to give a shout out to NorCal Pool Service. Owner Ryan always answers my phone calls with a cheery voice and help is on the way! Travis is our pool maintenance man and goes above and beyond to keep our pool sparkling every week. I highly recommend this company.
Lisa Anderson2020-09-30The owner is extremely knowledgeable and his guys have kept my pool looking great for years.
Team Pro2019-09-11Kevin fixed an unsolved algae pool problem we've had for months. He is very detailed and helpful, I highly recommend his services.
Pool Services
Weekly Pool Maintenance
For the best pool cleaning and pool services in Pleasanton, there’s nobody better to call than NorCal Pool Service. Our pool technicians have years of experience working with all types of pools in the Bay area, and we know exactly it takes to keep your pool at it’s best.
Weekly maintenance of your pool can massively reduce the risk of breakdowns and high service repair costs. Clients that choose weekly service save money in the long term as they are able to enjoy a well balanced pool and can go many years without a renovation.
All swimming pools are different and so are their maintenance needs, at NorCal Pool Service, we keep your pool clean, at the perfect chemical balance, and help prevent every unfortunate scenario that may arise.
Commercial Pool Service
Whether you have a small community spa, or an Olympic sized pool, we can create a maintenance plan tailored to your community’s needs!
From basic water chemistry maintenance to full service, we can do it all:
- Weekly maintenance on/off season
- Water chemistry
- Equipment maintenance/Filter cleanings
- VGB drain cover compliance & replacement
- Equipment upgrades & installations
- And much more
Call us today to schedule your quote!
Pool Inspection Service
Pool inspections are ideal for anyone either buying or selling a home with a pool, or for someone who has previously never owned a pool.
Buying a home without a pool inspection can be a costly mistake. Older pools can require 10s of 1000s of dollars to repair.
A small investment in a pool inspection can arm you with an additional negotiating point during the purchase, and provide piece of mind
Our comprehensive inspection will cover all of the following above ground aspects of your pool:
The state & condition of the equipment:
- Pump(s)
- Filter(s)
- Heater (If so equipped)
- Automation system / Timers
- Other equipment such as sanitizers, pool sweepers, etc.
The state and condition of the pool’s safety features:
- GFCI Breakers
- General electrical & bonding wires
- Drain cover compliance
- Skimmers
- Steps, handrails, etc. (If so equipped)
- Fences & gates
Call us today to schedule your inspection!
New Pool Startups
Plaster is extremely sensitive in its early stages and needs proper chemistry balancing and conditioning immediately. We are certified by the National Plaster Counsel and also in New Pool Start-Ups by the National Swimming Pool Foundation.
You can feel confident knowing your new pool surface is in good hands when you call us!
New Equipment Installation
Is your pool equipment ancient, expensive to operate, and terribly loud? These are common complaints we hear in the field from our clients about old pool equipment.
If you’re looking for the latest and greatest that technology has to offer, such as controlling your pool and spa remotely from your smartphone or at home with your Amazon Alexa, you’ve come to the right place!
Call one of our expert pool equipment installers today for great service at an even better price!
Pentair Warranty Request
Get Easy Warranty Support with Pentair’s Warranty Request Form. Protect your Pentair products with a simple and quick process. Our easy-to-use online form helps you submit warranty claims fast, giving you the support you need without any hassle. Secure your investment with Pentair’s reliable warranty service. Use our straightforward form today for hassle-free warranty requests!
Weekly Pool Maintenance Plans
Chemical Only Service
- This pool service is for the client that prefers to clean and brush the pool on their own, however, does not want to keep up with the weekly demands of water chemistry. This task can be difficult, frustrating, and expensive when your water chemistry is out of balance.
- Weekly chemical testing of Chlorine, pH, Total Alkalinity, and if needed, will also include Cyanuric Acid, Calcium Hardness, Phosphates, Total Dissolved Solids and Salt. Also, emptying of skimmer baskets, pool sweep bags or canisters, and the filter pump basket.
Chemical & Brush Service
- This service is for the client that enjoys the therapeutic time to remove leaves and debris from their pool with their net however does not enjoy the brushing of the pool or the demands of water chemistry.
- This service includes the previously mentioned chemistry testing and emptying of skimmer baskets, pool sweep bag, and filter pump basket as well as brushing the walls, steps, and plateau areas of the pool.
Full Service
- This service is for the client that does not have the time nor the energy to worry or be concerned about their pool on a weekly basis and only wants to enjoy their pool when their time allows.
- This service includes the previously mentioned chemistry testing, emptying of skimmer baskets, pool sweep bag, and filter pump basket, brushing of walls, steps, and plateau areas, as well as cleaning the pool free from debris. This includes leaves, dirt, sand, and small twigs or sticks.
**The following prices are based on a 20k gallon pool or smaller, these prices are subject to change based on several factors including but not limited to the volume of the pool, vegetation in the yard or surrounding the swimming pool, swimming pool leaks, and/or inadequate run times.
What You Can Expect From Us
Trusted & Experienced
With hundreds of clients and dozens of years of combined experience, you can trust NorCal Pool Service with your pool service and pool maintenance needs!
Certified & Fully Insured
Our technicians carry multiple certifications in the pool service and maintenance industry, making us second to none. We’re also fully insured and licensed in CA to perform all your pool needs.
Friendly Service
Our technicians promise to do everything we can to provide you with the best pool service and maintenance experience.
Satisfaction Guaranteed
If you aren’t happy with the services you’ve been provided, please let us know. We promise to do whatever we can to make it right and ensure you’re fully satisfied with the work we provide.
Contact Us Today!
Our Location
P.O. Box 397
Pleasanton, CA 94566
Hours
Monday – Friday: 8am – 4pm
Phone
Get In Touch
FAQs
POOL SERVICE, MAINTENANCE AND REPAIR
How often should I have my pool serviced?
Typically, once a week during the swimming season and once a month during the off-season.
How do I know if my pool needs to be repaired?
Signs include leaks, cracked tiles, uneven surfaces, and faulty equipment.
What are the most common pool repair issues?
Leaks, broken or clogged plumbing, faulty pumps or heaters, worn out filters.
What should I do if I notice a leak in my pool?
Contact a pool repair professional for an assessment and repair.
How do I balance the pH levels in my pool?
Use pH up or pH down chemicals to adjust levels, depending on if they are too high or too low.
How do I vacuum my pool?
Attach a vacuum head to a pool pole and connect it to the vacuum hose, put hose in suction port of skimmer, then manually move the vacuum around the pool.
What is the lifespan of a pool pump?
It depends on usage and maintenance, but a typical lifespan is 8-12 years.
How do I maintain the water chemistry in my pool?
Test and adjust the pH, total alkalinity, and chlorine levels regularly.
How often should I clean my pool filters?
It depends on usage, but a general guideline is to clean them every three to six months.
Can I perform pool maintenance and repairs myself?
Some tasks can be done yourself with proper knowledge and tools, but others should be left to
professionals.
How much does pool service, maintenance, and repair cost?
It varies, depending on the type and extent of the service, maintenance, or repair needed.
Are there other ways to support the Indigenous People campaigns besides donating money?
Yes, there are many ways to support the Indigenous People campaigns besides donating money. You can also support us by volunteering your time and skills, joining our organization as a member, spreading awareness about the campaign, or participating in advocacy efforts.
How do I know if my pool is properly balanced?
Check the pH levels (7.2-7.8), total alkalinity (80-120 ppm), and chlorine levels (1-3 ppm).
How do I prevent algae growth in my pool?
Maintain proper water chemistry, regularly chlorinate the water, and use algaecide as needed.
What is the difference between chlorine and saltwater pools?
Chlorine pools use chlorine as the main sanitizer, while saltwater pools use a salt chlorinator to produce chlorine.
FAQs
COMMON POOL PROBLEMS AND THEIR SOLUTIONS
My pool water is cloudy. What should I do?
Check the chlorine and pH levels and adjust as necessary. Vacuum the pool. If the problem persists, consider adding a clarifier or calling a pool professional.
My pool pump is making strange noises. What could be the problem?
The pump could be clogged, the impeller could be worn, or the bearings could be damaged. Contact a pool professional for repair.
My pool is losing water. What should I do?
Check for visible leaks and cracks in the pool and equipment. Consider conducting a leak detection test. Contact a pool professional for repair if necessary.
My pool heater is not working. What should I do?
Contact a pool professional for repair.
My pool cover is torn. What should I do?
Contact a pool professional for installation.
My pool tiles are slipping. What could be the cause?
The grout could be worn, the tiles could be loose, or the surface could be uneven. Contact a pool professional for repair.
My pool skimmer is not working properly. What should I do?
Check for clogs in the skimmer basket and plumbing. If the problem persists, contact a pool professional for repair.
My pool is not circulating properly. What could be the cause?
The pump could be clogged, the valves could be blocked, or the plumbing could be damaged. Contact a pool professional for assessment and repair.